Emergency Services

At Aktif International Hospital, our Emergency Services department stands at the forefront of providing rapid and expert care for all urgent health needs. Available 24/7, our dedicated team of professionals is equipped to handle a wide spectrum of medical emergencies, from minor injuries to life-threatening conditions. With state-of-the-art facilities and a patient-centric approach, we ensure that each individual receives the highest standard of care in their critical times. Our commitment to excellence in emergency care is a cornerstone of the community’s trust in us, making Aktif International a trusted name in urgent medical services.

When to Visit the Emergency Room

Understanding when to seek emergency care is crucial. Visit our ER if you experience symptoms such as severe chest pain, difficulty breathing, heavy bleeding, intense abdominal pain, stroke symptoms (such as sudden numbness or speech difficulties), or any other life-threatening conditions.

What to Expect During Your Visit

Upon arrival, our triage team will assess your condition to determine the level of care needed. Patients with the most urgent needs are treated first. We strive to minimize wait times while providing compassionate and thorough care.

Our Emergency Room Facilities

Our facilities are designed for efficiency and comfort. We have advanced medical equipment for diagnostics and treatment, including MRI, CT scans, and X-ray machines. Our resuscitation and trauma rooms are prepared for all types of emergencies.

Our Medical Team and Expertise

Our ER is staffed by board-certified emergency medicine physicians, skilled nurses, and trained support staff. We work tirelessly to provide expert care, from initial assessment to treatment and follow-up recommendations.

Frequently Asked Questions

What should I bring to the ER?

When visiting the ER, it’s important to bring a photo ID, health insurance information, and a list of any medications you are currently taking. If possible, also bring any relevant medical history or documents.

Can family members or friends accompany me to the ER?

We understand the importance of having loved ones nearby during an emergency. Our policy allows one or two visitors in the patient’s room, depending on the patient’s condition and ER capacity. Visitor guidelines may vary, especially during flu season or other public health concerns.

How long will I have to wait in the ER?

Wait times in the ER can vary depending on the severity of cases being treated. Life-threatening conditions are always prioritized. We are committed to providing efficient and timely care to all our patients and will strive to minimize your wait time.

Will my primary care physician be notified of my ER visit?

With your permission, we will inform your primary care physician of your ER visit and provide them with the necessary details of your treatment and diagnosis for follow-up care.

What types of medical professionals will treat me in the ER?

Our ER team includes board-certified emergency physicians, nurse practitioners, registered nurses, medical technicians, and support staff. Specialists in areas such as cardiology, neurology, and orthopaedics are also available for consultation.

Is there a pharmacy on-site in the hospital?

Yes, we have a full-service pharmacy within the hospital. Prescriptions written by our ER physicians can be filled here for your convenience.

How is billing handled for ER visits?

Billing for ER services will depend on the treatments and tests received during your visit. Our billing department can assist with insurance queries and provide detailed information about potential costs.

What should I do after being discharged from the ER?

After discharge, it’s important to follow all given instructions regarding medication, rest, and follow-up appointments. If you have any questions or concerns post-discharge, please contact our ER or your primary care physician.

How do I provide feedback about my experience in the ER?

We value your feedback as it helps us improve our services. You can provide feedback through our hospital website, patient satisfaction surveys, or by contacting our patient experience department directly.